Photo of the whole room, Bed in Hotel Los Itzaes by 5th av

Hotel Los Itzaes by 5th av

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Restaurant/places to eat in Hotel Los Itzaes by 5th av

We needed to book something last minute and close to the beach, ferry and ADO. We had arrived 3hrs early for check in and the front desk said that our room won't be done for another hour atleast. We were able to leave our luggage while we went out to explore. Check in was smooth. * Room was spacious with just the essentials. (Clean bed, TV - had an issue but was resolved straightway, table and 2 chairs, iron & ironing board - although we didn't use it, the cover looked worn. Lock box - you need the key from the front desk. Has a small mini fridge) * Bathroom was clean. Liked that it had a clothes line in the shower to hang swimsuits. * Room had a small balcony,ours was over looking the side street and part of the main road. Even though the swimming pool was a good size, it was more like a dipping pool. The view of the sun setting it great from up there.

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Suefan

listopad 2024

Restaurant/places to eat in Hotel Los Itzaes by 5th av

Awesome and inviting atmosphere - I was mesmerized by all the live plants hanging off the balconies, it was this curtain of lush vines. This place is such good value. The room and bathroom were super clean and nice - they looked like something you'd have to pay a lot more money for. The workers were really nice and friendly too. Also, great location on 10th Ave. by a ton of restaurants, cafés, and shops. This turned out to be my favorite street because it had a ton to see and do without the crowds, vendors, and craziness of 5th Ave. I would definitely recommend Los Itzaes to anyone visiting Playa del Carmen.

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Erica

grudzień 2022

Restaurant/places to eat in Hotel Los Itzaes by 5th av

Great location. Simple but comfortable room and very clean. Excellent A/C and beds were firm but comfortable.

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Tara

luty 2024

Lobby or reception in Hotel Los Itzaes by 5th av

This is the second time I have stayed here and the Los Itzaes Hotel will always be my go-to. Not only did the staff place me in the same room as requested, but they were so helpful with my check-in from start to finish. It was lovely that the staff remembered me too. What I love about this hotel is that is it PERFECTLY located, clean, quiet, you get hot water, WiFi is fine, there is Netflix and it's affordable. It's an ideal place to base yourself if you want easy access to the ADO bus station, beach, 5th avenue, Cozumel ferry, the Xcaret group excursion pick up point (Old Navy) or if you need to transfer to Tulum. The rooms are well stocked with shampoo and conditioner, a hair dryer, iron and ironing board and a mini fridge. Whilst there isn't water in the room, you can get some filtered water near the reception desk. There is also a roof top terrace with a pool that is wonderfully peaceful and a GREAT spot to catch the sunset around 6.30pm. Thank you so much to the team for accommodating my mum and I. We'll be back, of course!

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Doyin

wrzesień 2023

Lobby or reception in Hotel Los Itzaes by 5th av

Beautiful lobby with all the plants and a great location an easy walk to the main street, ferry and bus station. Comfortable beds and well air conditioned room. One of the quietest places I've stayed in Playa del Carmen, I could barely hear all of the nightlife.

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Hannah

styczeń 2024

Lobby or reception in Hotel Los Itzaes by 5th av

The hotel was clean, room was spacious and everything worked as it should. Perfect location - walking distance everywhere.

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Julita

grudzień 2024

Property building in Hotel Los Itzaes by 5th av

Everything was great. Vicky, at the front desk is specially nice and helpful. She is a great receptionist and her recommendations for food, activities, etc. were absolutely excellent!! The rooms were clean, good size and they have a mini fridge (which was not in the description of the room). The water pressure is very good (something a bit rare for the peninsula). The lobby and the pool area are very welcoming. The hotel doesn't have breakfast onsite, BUT they can get you a discount for a breakfast buffet that is very close by and it is REALLY good food. Bonus: The hotel is next door to a market so you can get super inexpensive, yet good, food (around 5 dollars for two people). Also, the parking lot on top of the market is very affordable and has rates by the hour, day and week. Also, the hotel is very close to a laundromat, so you can have all your clothes washed before you leave the trip. Quite convenient if this is the last stop in a longer stay.

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Juditxi

lipiec 2023

Restaurant/places to eat in Hotel Los Itzaes by 5th av

Loved my stay here! King room was nice, clean, and bright with a very cold mini fridge to store drinks. Perfect location, one block north of 5th Ave and close to restaurants. Felt very safe. I would recommend earplugs if you are a very light sleeper on some nights. The hotel also has a skylight in the centre so when it rained sounded really lovely, like you were in a rainforest. There is a nice homestyle restaurant with great breakfast and lunch just beside the hotel behind the tour sellers.

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Tamika

grudzień 2022

Lobby or reception in Hotel Los Itzaes by 5th av

This is a very comfortable place to stay. The rooms are spacious and the staff is absolutely wonderful. Vicky, one of the receptionists, is exceptional and always has great recommendations about restaurants, laundromats, events, etc. She knows which cab/shuttle companies are reliable and will get you a reservation at a very good price. The hotel feels safe and friendly.

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Juditxi

lipiec 2023

Lobby or reception in Hotel Los Itzaes by 5th av

The location was perfect! Everything was extremely clean, large rooms and super friendly staff. Really good base to travel to other towns and walk around Playa del Carmen.

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Nathalia

luty 2024

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Photo of the whole room, Bed in Hotel Los Itzaes by 5th av